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Elovate: Helping business services firm to raise the bar
Outsourced business service provider chooses LDC partnership to broaden services and increase capacity.
Outsourced business service provider chooses LDC partnership to broaden services and increase capacity.
Elovate is a professional outsourced business services company providing end-to-end response handling & fulfilment solutions.
September 2019
Elovate (formerly Mosaic Fulfilment Solutions) provides end-to-end outsourced business services to a broad range of clients across the retail, e-commerce, FMCG and not-for-profit sectors. The company is made up of two divisions.
Elovate eCommerce delivers interactive fulfilment – offering industry-leading tech and excellent service to clients. This includes e-fulfilment and payment processing, in warehouse and posting facilities, digital mail, secure document and storage facilities, and dispatch and courier management.
Elovate Charity uses the organisation’s wealth of experience and innovative technology to take care charities’ campaign needs. Everything from donation responses to online giving to printing and fulfilment.
A new growth journey with LDC
LDC partnered with Elovate’s management team in 2019 to support the next stage of the business’ growth journey. This includes identifying complementary acquisitions, investing in new product development to broaden its range of services and extending its existing site in York to double its capacity.
As part of the initial investment, Elovate acquired CommittedGiving. In 2021 the company acquired logistics, warehousing and fulfilment provider Thorn 3PL Services Ltd. to help increase capacity, further enhance technology-led services and expand the company’s footprint across the North.
In 2023 Mosaic Fulfilment Solutions, Thorn Distribution, CommittedGiving and Telebank rebranded to become Elovate.
Duncan Marrison, CEO
Elovate