Duncan & Todd is the largest privately-owned optician and hearing care chain in Scotland, employing more than 250 people across its national network and at its state-of-the-art ophthalmic lens laboratory, Caledonian Optical, in Aberdeen.
As well as operating through chains, Duncan & Todd provides outsourced corporate eye care services to more than 200 public and private sector customers, through its Smart Employee Eyecare brand.
Audiology footprint
In 2018, LDC invested in Duncan & Todd, in a transaction that saw the business’ existing backer, BGF, exit its minority stake.
With our investment and support, the management team has embarked on the next stage of its ambitious growth strategy, identifying complementary acquisitions to further expand the business’s geographical footprint.
The growth plan also involved the roll-out of new complementary healthcare services including audiology following the appointment of Duncan & Todd’s first Head of Audiology with, further growth planned in this team.
Private equity not only allowed me to buy great businesses but also gave me the ability to invest – so we could make the most of the growth.”
Under one roof
Following the investment, Duncan & Todd completed a number of acquisitions, bringing the total number of branches to 44 across Scotland, from the Borders and central belt to the Highlands and Islands.
In 2023, the group relocated its headquarters and manufacturing laboratory to new premises in Aberdeen, and Caledonian Optical tripled its capacity with a £1.5 million investment in the latest technology.
In October 2023, Mat Norris was appointed as Group CEO, marking a new chapter in the Duncan & Todd Group’s continued growth and commitment to delivering exceptional eye and hearing care services to its communities.
Frances Rus will transition to Non-Executive Director, continuing to serve on the Board of Directors and remaining a significant shareholder in Duncan and Todd.
Reinvigorated ESG commitments
Duncan and Todd reinvigorated its ESG commitments. The business plans to reduce its environmental footprint, actively engage with local communities to promote positive change and uphold the highest ethical standards in all operations.