James and James Fulfilment provides online order fulfilment to e-retailers, storing products, packing and shipping orders, and handling any returns.

Investment type
  • Management buyout
Investment

£11million

Quote mark

We enable our customers to grow faster. We combine world class technology with our
e-commerce expertise, and our global network, and combining those three pieces of our business really makes us experts in our field.”

Emma Dempsey, CEO
J&J Global Fulfilment

Extending its reach

In 2020, LDC backed the management team to support the investment in a new larger UK fulfilment centre, further enhance its technology proposition, and expand the business’ client service and commercial functions.

Just two months after LDC’s investment, J&J signed a 10-year lease on Liberty 196 – a new facility in Northampton.

Sustainable growth

The management team, led by CEO Emma Dempsey, has a long-term strategy to grow the business by investing in their in-house fulfilment platform, enhancing its technology proposition, and expanding into more international territories. Making sustainable
decisions is key to the credibility of the growth plans and helps attract and retain key talent across the business.

J&J has been certified as a Disability Confident workplace and are one of the first fulfilment centres in the world to be certified by The Soil Association, enabling the business to handle a wide variety of organic products. In 2021, the business was also awarded Employer of the Year at the Northamptonshire Business Excellence Awards.

In 2024, J&J reported a strong performance for its latest financial year, with turnover topping the £50m mark and EBITDA rising.

Outstanding SME

In March 2025, J&J were awarded the EB100 SME Business No.1 Winner Trophy at the Elite Business 100 (EB100) Awards, a programme that recognises the UK’s Most Outstanding SMEs.

Since LDC invested in J&J, we have increased average revenue by over 150% and EBITDA by more than five times’. Watch CEO Emma Dempsey explain about the growth of the business

Awards

100 fastest-growing private companies in the UK (No. 75)

The Sunday Times 100

The Sunday Times Fast Track

2020